Trams products and services enable agencies to streamline accounting processes, build a powerful marketing database, and send targeted marketing pieces with measurable results.

Trams Back Office

The travel and transportation industry is evolving quickly, and you need agility in adapting to your changing customer needs. In addition to providing the right services for your customers, you also need to provide the right services for you and your business.

With Trams Back Office you’ll have the capability to easily monitor, manage and grow your business. Trams provides right-size, right-price information technology (IT) solutions and is one of the most popular back office accounting and reporting system on the market today. It’s easy to learn and use, helping you control costs with extreme efficiency.

In addition, Trams Back Office seamlessly works with ClientBase to deliver a complete solution incorporating GDS integration, CRM, General Ledger, and more.

Visit our Documentation/Training page for more information



Offer personalized service every time you talk with a customer by managing your data centrally with the leading Customer Relationship Management (CRM) tool for agencies.

ClientBase Windows is the dedicated CRM tool designed specifically for travel agencies to provide complete profile, contact and trip management abilities. ClientBase Windows provides the information and efficiencies for agents to develop and maintain client relationships, as well as increase productivity and perform all agent and agency processes.

Visit our Documentation/Training page for more information

ClientBase Online

ClientBase Online is a web version of ClientBase that provides access to your client data from any Internet connected computer.  Supported browsers are Internet Explorer (Windows 10), Microsoft Edge with Internet Explorer mode (Windows 11) and the Chrome browser for all versions of Windows. If using Chrome, the Live Connect, Merge to PNR and PNR Import features are unavailable at this time.

If you already use ClientBase Windows, but need access for those away from the office, ClientBase Online can be an added as your remote access solution.

If you are not using ClientBase Windows (or Trams Back Office), ClientBase Online is also offered independently.

Already have a login? Click here to access ClientBase Online

Visit our Documentation/Training page for more information

CrossCheck Travel Enterprise (CCTE)

CrossCheck Travel Enterprise (CCTE) allows multiple agency branches/locations access to a single database. All accounting data from Trips, Creditors, Debtors and Cashbook is centrally located to consolidate accounting and reporting functions. Multi-branching also caters for multiple trust accounts within a single agency. 

Visit our Documentation/Training page for more information

ClientBase Marketing Service

ClientBase Marketing Services (CBMS) offers fully integrated and targeted marketing programs that are important tools for your success. Let CBMS help you reach out to your clients in creative and personalized ways that motivate them to book their travel with you! How? CBMS finds the right customers in your database and automates the sending of relevant marketing on your behalf, earning you greater sales opportunities. When using your database to get the right promotions to the right client, your agency will have the leading edge in the travel industry today!

To participate in ClientBase Marketing Services
you must be subscribed to ClientBase Windows or ClientBase Online.

Already have a login? Click here to access ClientBase Marketing Services

Visit our Documentation/Training page for more information

Live Connect

One of the most innovative features in ClientBase is Live Connect in the Res Card.

Save time and improve efficiency by transmitting selected client information to a booking engine. Then electronically transmit back reservation details and automatically complete the reservation form with what’s been booked!

Contact  to become a Live Connect supplier.

For a full list of suppliers and technical updates visit our Live Connect documentation page


IC/Host Agency Export Utility

Agencies today are choosing to change the way they make their bookings. Many are dropping out of ARC/BSP and booking air tickets through a Host Agency. They may also book some or all of their Cruise & Tour business with a Host Agency, or continue doing those bookings as they always have. These Independent Contractor (IC) Agents working through a Host Agency, may still operate a Store Front location, or move into a “home based” environment.

This utility is designed for independent contractors (IC) and host agencies to share data more efficiently. IC’s use the host’s GDS create invoices marked with their own IC code. These invoices are then interfaced into the host’s Trams Back Office (TBO) database. This utility gives the Host the ability to transfer these interfaced invoices to the IC for importing into their IC copy of Trams Back Office. To receive records from a host agency using this utility, an IC must have a copy of Trams Back Office. The utility also allows IC’s that use ClientBase to create invoices, to export those invoices and share them with the host agency.

Trams Crystal Reports

Trams Crystal Reports is an add-on to ClientBase and/or Trams Back Office that offers you the ability to run pre-designed Crystal Reports in addition to those offered within the Trams Back Office and ClientBase products. TCR10 is the most recent version of Trams Crystal Reports that is integrated with Trams Back Office and ClientBase. When TCR10 is installed, you will be able to launch Trams Crystal Reports from your desktop or in Trams Back Office, using the TCR Viewer under Reports.

Visit our Documentation/Training page for more information


TouchBase enables you to “touch” your clients by sending them greetings and/or reminders at regular intervals.

For more information, click here.