Third Party Support: TRES Certified Consultants
The TRES Certified Consultant (TCC) Program is a network of independent contractors supporting and training Tres products. Some of them are agents, some are accountants, and others are industry consultants. In all cases, Tres Products and Services provides Certified Consultants with an extensive training curriculum and testing to assure you proficiency in all Tres products. Trams refers a consultant at your request. Most of them work remotely. Rates and payments are between you and the consultant. To verify certification of your consultant, look for the Tres Certified Consultant logo on their business cards. Only those who have attended training and passed extensive testing are permitted to display this logo.
Our list of active TCC’s is available in our knowledge center. Click the button below to view.
If you are interested in becoming a TCC, please email support@trestechnologies.com.
TRES Training at Sea 2026
May 4–8, 2026
Aboard the Celebrity Reflection
Join us for a one-of-a-kind opportunity to learn, connect, and elevate your TRES skills while sailing to Key West and the Bahamas. TRES Training at Sea delivers hands-on sessions tailored to all experience levels—from brand-new users to seasoned experts—alongside one-on-one appointments with the TRES team.
Live Chat Support
The support team is available to assist with questions about installing or using Trams products, from 6:00 AM to 3:00 PM (Pacific Standard Time), Monday through Friday (excluding holidays). Click the red Support/Chat button at the bottom of the screen, and you’ll be connected with a specialist.
Email Support
Emails are responded to during normal business hours 6:00 AM to 3:00 PM (Pacific Standard Time) Please make sure to include your agency name, agency phone number, product and description of the issue you are having. For support with products click the button below or email us at:
Sync Support
The Sync Live Support desk is now open from 7:00 AM to 3:00 PM (Pacific Standard Time). We will be closed from 11:00 AM – 12:00 PM (Pacific Standard Time) for lunch. You can also email us for sync support at support@trestechnologies.com. Please make sure to include your agency name and agency phone number.
